Team Training

Empowering You and Your Team to Manage Conflict

What is Team Training?

At Cerno Thames, our training provides your teams with the skills, confidence and awareness to handle disagreements constructively before they escalate.

We design and deliver tailored workshops that help teams to communicate more effectively, manage tension professionally and maintain positive working relationships.

Our training is designed for your leadership, management and staff teams, and covers crucial areas like recognising the early signs of conflict, communicating with clarity and empathy, de-escalating tense situations, and building understanding and mutual respect in teams.

An interactive and engaging approach to training

Conflict is a natural part of working life, but when ignored or mishandled, it can damage trust, productivity and morale. We provide insights into understanding conflict: its roots, evolution, handling, and resolution techniques.

Our theory and practice on conflict will equip your teams with skills needed in the workplace and our interactive sessions include practical tools for individuals to efficiently manage and navigate through difficult situations.

By giving your teams the right tools and language to navigate differences, you foster a culture where people feel heard, valued and equipped to collaborate and create effective relationships to drive your business forward. By the end of our training, your team will recognise conflict and also master its management and resolution. We work in collaboration with you, ensuring a distinctive approach and fitting in with your team dynamics.

Ready to embark on this transformative journey? Arrange an initial exploratory call with us, and let's discuss how we can develop a training programme that's right for you and your team.

Key Benefits of Team Training

Develop the skills, confidence and awareness about how to handle disagreements constructively, before they escalate.

Improved Team Dynamics

Foster a more positive work environment with conflict management skills.

Enhanced Communication Skills

Develop skills that are applicable across various aspects of work and professional life.

Confidence in Conflict Resolution

Build confidence to address conflicts directly and constructively, reducing tension and misunderstandings.

Strengthened Team Cohesion and Trust

Promote better confidence, collaboration and innovation by building trust within the team.

Reduced Employee
Turnover

Create a workplace where conflicts are managed effectively, improving job satisfaction and retention.

Professional Development

Demonstrate a commitment to employee well-being and professional growth and encourage a loyal and motivated workforce.

“His ability to bring comfort and ease of communication from our team was amazing. We will be working together with Kevin again regularly. If you would like a personal recommendation, feel free to contact me directly”.

James Dutkowski

Managing Director

Lady Askari, Nairobi, Kenya